Privacy Policy

Meowtain Trail (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website at [https://meowtaintrail.com] (the "Site").

1. Information We Collect
We collect personal information in the following ways:

  • Personal Information: When you create an account, place an order, or interact with our customer service, we collect your name, email address, phone number, billing and shipping addresses, payment information, and any other details you provide.

  • Transaction Information: When you make a purchase, we collect details related to your order, such as products purchased, payment details (credit/debit card, bank transfer, etc.), and order history.

  • Usage Information: We collect information about how you use the Site, including your IP address, browser type, device information, and browsing behavior (e.g., pages visited, links clicked).

  • Cookies: We use cookies and similar technologies to collect data about your browsing behavior on our Site. Cookies are small text files stored on your device that help us enhance your experience on the Site.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and complete your orders.

  • To communicate with you about your orders, including shipping and delivery updates.

  • To improve and personalize your shopping experience on our Site.

  • To send you marketing communications, promotional offers, and product updates (you can opt-out at any time).

  • To monitor and analyze Site usage and improve its functionality and user experience.

  • To comply with legal obligations and resolve any disputes.

3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping carriers) to facilitate the services we offer, such as processing payments and delivering products.

  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or legal process, or to protect our rights, property, and safety, and that of our customers.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights and Choices
You have the following rights regarding your personal information:

  • Access: You can request to access the personal information we hold about you.

  • Correction: You can request that we correct or update your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.

  • Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions in any promotional email you receive from us.

7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites before providing them with your personal information.

8. Children's Privacy
Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Meowtain Trail
No.3-1-2, Jalan Medan Putra 3,
Medan Putra Business Centre,
Bandar Sri Menjalara, 52200 Kuala Lumpur
Email: meowtaintrail@gmail.com
Phone: +6016258 3155